5 replies to this topic

[xxmarkxx]

If it has already been implemented, I am unaware of it.

It would be nice if there were a way to tag support questions as Solved.
It would also be nice to be able to View Unsolved Support Questions.
Similar to how you can view unanswered or unread posts.
These would simply be posts in the support category that do not have the Solved tag.

This would aid in those who are looking to help find questions that still need solved.
It would also obviously benefit those who have questions who's post get buried after time.

The difficulty would be getting people to remember to use the tag once their question was solved.

On another note, Although it may be difficult to implement, it may also be nice to give the author of a support question the option to add yet another tag (such as Unsolved) to a support question that has not been solved for a set period of time. This period of time could possibly be a week, two weeks, month, I don't know. What ever seems appropriate to the mods.

This second tag would benefit those who have had their unsolved question buried over time AND let their question stand out as NOT being simply a "solved" post whose author forgot to add the previously mentioned "Solved" tag to.

I think these tags have the potential of reducing duplicate posts by frustrated authors, self bumping, etc. This would also make the job of those looking to help solve questions AND those looking to get their questions solved much easier. Thus streamlining the site.

It could be argued that we already have this function in the form of "View Unanswered Posts".
What we need to keep in mind is that just because someone has placed a reply to a post, that does not mean that the question has been solved. A reply may simply even be an author who replies to his own post to add additional information as oppose to the preferred Edit Post. Possibly it is an author trying to bump his own post (shame shame ;p). Possibly a comment offering advice that does not sufficiently solve the issue. What ever it is, View Unread Posts is simply not adequate to the needs of those looking for solutions OR those looking to solve them.

[Lexikos]

It's been suggested before. Two examples are:
<!-- l --><a class="postlink-local" href="http://www.autohotkey.com/community/viewtopic.php?t=69117">viewtopic.php?t=69117</a><!-- l -->
<!-- l --><a class="postlink-local" href="http://www.autohotkey.com/community/viewtopic.php?t=76465">viewtopic.php?t=76465</a><!-- l -->

I suppose that at the moment, it's up to polyethene.

[polyethene]

Is there any phpbb plugins for this? If not then I may convert to IPBoards soon as they have tags and a lot of other useful features built in.

[guest3456]

mybb has this built in too, but i thought we're using phpbb to stop spam

[fincs]

Hmm, I did a quick Google search and I found this: Topic Solved

[xxmarkxx]

Nice find fincs. That pretty much sums up my idea. If it actually works that is. ;p