pablito wrote:
Am I missing it or is there no way to complete an active task or pause it to say take a phone call?
I'm afraid your not missing anything. Time constraints then and now made for "lean".
If it helps, my work around is to treat my PC as a never-off tracking tool. The 48x12x3 productivity timer is more like a layer on top.
To your question, if I'm starting a new task I choose "New Active Task", if I finish and start another task, I choose it again. If the phone rings, and it's not something I need to track as another new active task, or take a smoke break, I'll choose "Capture Task/Idea". Perhaps better to call it "Capture Task/Note" Anyway I just give a quick description of what I'm doing that's non-billable.
At the end of the day, I have a nice daily log file I can view in Excel with a pretty good idea of how my time was spent. If needed I'll then massage the data further using Excel. It's not pretty, even a bit messy, but serves my purposes. And as always, the source is available at the top of this thread, feel free to enhance and share.
As an FYI, I use ToDoList as my "ad hoc" daily activities & PM tool. That's why the option to use it is included. It has a very nice task tracker built in. When I need to closely track time spent on projects, I let ToDoList do the heavy lifting.