Report False-Positives To Anti-Virus Companies

Post by **SOTE** » Yesterday, 04:14

BarberH wrote: ↑
Yesterday, 02:53
Thus their list (for now and because it's not updated) is not as relevant for helping the AHK community combat false-positives. We should not want people submitting to vendors that will not help stop the false-positive problem

This statement is strange and it might be because of the English used, but can you clarify what you mean more?

Based on what I think you might be saying:

1. This list here is updated.
2. The list here reflects major AV companies that will have an impact.
3. People should submit false-positives to AV companies, because it's the only way to get them to update their databases or re-check.
4. Submitting false-positives do make a difference. I've had and seen companies update their databases.
5. You may also need to submit to many companies, not just one. AV companies can be blindly adding signatures or copying from other AV companies, without doing all the needed detailed research. Push-back from users and customers causes them to re-check and verify. Thus a list such as this is important for the AHK community.

In the case of Jiangmin, it's the right move for the AHK community to inform VirusTotal (Google) and have them put some pressure on Jiangmin (or any company doing wrong) to be responsive to users and make corrections about false-positives or VirusTotal admin (or Google the owner) will remove them from the VirusTotal list.

Post by **BarberH** » Yesterday, 02:53

Thus their list (for now and because it's not updated) is not as relevant for helping the AHK community combat false-positives. We should not want people submitting to vendors that will not help stop the false-positive problem

Post by **jongyun24** » 14 Jan 2020, 19:57

i gonna wait for Virus Total's Return Messsage

Ana Tinoco (VirusTotal)
Jan 13, 6:09 AM PST
Hello,
I have just contacted Jiangmin. I'll keep you informed.
Regards,
Ana Tinoco - VirusTotal - www.virustotal.com
Have you tried the VirusTotal Graph?

Post by **SOTE** » 11 Jan 2020, 20:14

jongyun24 wrote: ↑
10 Jan 2020, 00:40
I' still Send to mail to jiangmin a Week 1~2 Time for False Positive.
and One more Send to Total Virus.

You are doing the correct thing. Hopefully, Jiangmin will respond and remove the false-positive or VirusTotal (Google) will take some action towards Jiangmin for not responding to users or for unreliability.

Post by **jongyun24** » 10 Jan 2020, 00:40

I' still Send to mail to jiangmin a Week 1~2 Time for False Positive.
Please VirusTotal Kick the Foilish Chinease Vaccine. and One more Send to Total Virus
Luck For Everyone.

Post by **SOTE** » 09 Jan 2020, 15:15

According to many Internet reports and complaints, Jiangmin seems to ignore all e-mail addresses equally.

Post by **jongyun24** » 08 Jan 2020, 21:09

2 Weeks ago i sent to Viruatotal about Jiangmin

then said like that.

=▼= Virustotal Said =▼=
Hello,
Please, try to contact them at [email protected].
Regards,
Ana Tinoco - VirusTotal - www.virustotal.com
=▲= Virustotal Said =▲=

Post by **smschulz** » 01 Jan 2020, 08:18

I'm surprised Kaspersky is listed. They seem to be ok

Post by **SOTE** » 26 Dec 2019, 03:44

Jiangmin is very problematic, and appears to have been so for many years now. Huge number of reports all over the Internet of users not able to contact their support. The issue is with Google's VirusTotal using them. It might be better to contact Google's VirusTotal and request them to remove Jiangmin, since they have such problematic support issues and many false-positive reports.

VirusTotal Contributor List
https://support.virustotal.com/hc/en-us/articles/115002146809-Contributors

Contact for VirusTotal
https://www.virustotal.com/gui/contact-us

You can also join the VirusTotal Community, which will allow voting and commenting about reviews and results.
https://support.virustotal.com/hc/en-us/articles/115003457349-Join-Community

Post by **jongyun24** » 25 Dec 2019, 19:38

For "AutoHotkey_1.1.32.00_setup.exe"

New Guys
● Rising Antivirus [[email protected] (RDML:8rBbJKRRbqbCJoUDGXKe6w)]
report the false positive files from here : mailcenter.rising.com.cn/filecheck_en/ Broken Link for safety
*False Postive - Inquiries number: RS20191226084524270124 , RS20200107141947700674

● Still in [false Positive] : ☞ Jiangmin [Trojan.MSIL.npxv]
- Every Mail block...I used to google, Naver, Daum, Hotmail, Our Company Mail.
i think China not allow Others conturys sth.

=======================================
Cleared - * Bkav [W32.AIDetectVM.malware1]
Cleared - * Antiy-AVL [Trojan/Win32.Wofith]
=======================================

I wanna use Autohotkey in our Company.
Coz our Follish IT Security Center Only Believe Virustotal.

Post by **SOTE** » 19 Dec 2019, 05:31

jongyun24 wrote: ↑
18 Dec 2019, 19:30
* Bkav [W32.AIDetectVM.malware1]

* Jiangmin [Trojan.MSIL.npxv]

* Antiy-AVL [Trojan/Win32.Wofith]

Thanks. List updated, see 1st post.

The AutoHotkey community must always stay vigilant. Google (VirusTotal owner) continues to make many agreements with Anti-Virus companies from all over the world, who have questionable practices in updating their databases and research. So it's also up to users to help and inform them when they are wrong.

Post by **jongyun24** » 18 Dec 2019, 19:30

* Bkav [W32.AIDetectVM.malware1]
https www.bkav.com /contact-us Broken Link for safety

* Jiangmin [Trojan.MSIL.npxv]
Virus Lab:
Virus sample report email: [email protected]
White list report email: [email protected]
Sample exchange email: [email protected]
Website cooperation and content correction:
Phone: (010) 82511166 Email: [email protected]

Please Fix that false Positive !

▼ that's Fix it
* Antiy-AVL [Trojan/Win32.Wofith]
https www.antiy.net /contacts/ Broken Link for safety
False Positive
Email: [email protected]

Post by **chrispeddler** » 20 May 2019, 21:54

Thank you for the info. Will do take note of this.

Post by **nnnik** » 23 Apr 2019, 11:09

They are spam bots. Quite good ones too. Took us quite long to notice this.

Post by **gregster** » 23 Apr 2019, 09:57

SOTE wrote: ↑
23 Apr 2019, 01:29
What are you talking about? McAfee has a false-positive procedure, where you inform them by e-mail, and they are included.

"Rachel" and "Maria" are both accounts that have connections to the same company (you can find it in their account details, see under "Website"). Other accounts with the same affiliation also made strange posts before and - from time to time - dropped a link or two (and some have been banned, iirc). They don't seem to be bots, but I strongly suspect that they mainly contribute something in order to advertize casually later and not because they have any real interest in the subject.

@mariafox and @RachelKieran, do you mind to elaborate on your strange posts here or are you ok with permanently closing your accounts?

Post by **SOTE** » 23 Apr 2019, 01:29

mariafox wrote: ↑
23 Apr 2019, 00:52
Thank god that McAfee is not included above list, this is the best Antivirus ever because of its better performance & response. Good thing is there is no available option of false detection form.

What are you talking about? McAfee has a false-positive procedure, where you inform them by e-mail, and they are included.

Post by **Sam_** » 18 Apr 2019, 06:02

RachelKieran wrote: ↑
17 Apr 2019, 06:10
Antiviruses generally makes the PC performance low and sometimes it even sends virus in your computer if you do not purchase the premium version of many software.

Please cite your sources. I'm interested to know where you are getting this information.

Post by **SOTE** » 14 Apr 2019, 04:54

gwarble wrote: ↑
03 Apr 2019, 08:49
I also haven't used mpress (or upx) since like 2010, and still get false positives all the time on compiled scripts, so it may help but it is not a total solution. Some older versions (and simpler scripts) are 1 or 2 FPs on VisusTotal, some newer compiled ahk versions (and more complex, "invasive" but functional scripts up to 11 false positives at the moment)

I also have major problems with "Microsoft Security Essentials" (which is effectively the same as Defender afaik) and programs I run and distribute throughout my workplace, even when explicitly permitted. Even though I don't bother with reporting user's complaints about false positives for EitherMouse anymore, I've started submitting to microsoft my own internal company programs just so they stop getting deleted.

Some good points.

And we have to stay on these Anti-Virus companies, because arguably a lot of this drama is about laziness. High level programmers working at these Anti-Virus companies should have a much easier time analyzing an open source interpreted scripting language, in comparison to traditionally compiled languages or closed source, to determine if there is really a threat. There are a number of ways for them to see the script, even when "bound" to the open source executable. Just no excuse for the silliness that is taking place or out of control heuristic scanners labeling anything as a threat.

Post by **Tigerlily** » 03 Apr 2019, 10:00

Yeah, hopefully at some point the ratio of false positives from AHK programs will hit a threshold that they can deem it safe. Not sure if that's what will happen though.

and Yes, not using MPRESS doesn't fix the false-positive flagging issue, however it does seem to slip under the rader more frequently for some AVs than when used.

Post by **gwarble** » 03 Apr 2019, 08:49

I also haven't used mpress (or upx) since like 2010, and still get false positives all the time on compiled scripts, so it may help but it is not a total solution. Some older versions (and simpler scripts) are 1 or 2 FPs on VisusTotal, some newer compiled ahk versions (and more complex, "invasive" but functional scripts up to 11 false positives at the moment)

I also have major problems with "Microsoft Security Essentials" (which is effectively the same as Defender afaik) and programs I run and distribute throughout my workplace, even when explicitly permitted. Even though I don't bother with reporting user's complaints about false positives for EitherMouse anymore, I've started submitting to microsoft my own internal company programs just so they stop getting deleted.

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