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Re: Recent Forum Issues - August 2021
Posted: 18 Aug 2021, 05:35
by swagfag
gregster wrote: ↑17 Aug 2021, 21:03
Edit: Forum search is also broken for me since last week (doesn't show older posts than mid-July ?) - at least this (AHK-specific Google) search still works:
https://www.autohotkey.com/search
yes, wow, this is bad
meanwhile, google
site:autohotkey.com/boards unreachable, 208 results found
problem is, google doesnt index every page, so gl finding some obscure posts...
Re: Recent Forum Issues - August 2021
Posted: 18 Aug 2021, 09:41
by joedf
Okay, I saw that in the ACP we can rebuild the search index. I am not sure which search backend we are using but I started the rebuild the Phpbb fulltext search, it till take about 2 hrs.
If that doesn't help, I will rebuild the sphinx search index as well.
As for slowing down, it looks like the firewall might be acing up again. I will contact tank about what he did last time to fix this.
Re: Recent Forum Issues - August 2021
Posted: 18 Aug 2021, 11:08
by iPhilip
@joedf, I am not getting email notifications. I checked my spam folder. Is this still an open issue? Thank you for your help.
Re: Recent Forum Issues - August 2021
Posted: 18 Aug 2021, 11:38
by joedf
Yes, I believe that it is related to the firewall. I am just waiting for the forum search index to finish rebuilding. I will then contact tank to take a look.
Re: Recent Forum Issues - August 2021
Posted: 18 Aug 2021, 12:40
by joedf
Okay, the search index has been rebuilt.
@swagfag Could you give it a try again?
@iPhilip I have sent
@tank a message.
Re: Recent Forum Issues - August 2021
Posted: 18 Aug 2021, 12:44
by gregster
gregster wrote: ↑17 Aug 2021, 21:03
Edit: Forum search is also broken for me since last week (doesn't show older posts than mid-July ?)
Seems to be fixed now. Thank you, joedf!
Re: Recent Forum Issues - August 2021
Posted: 18 Aug 2021, 13:12
by JoeWinograd
Good news: After 37.7 hours without an email, 78 of them just arrived! Thanks to everyone involved in fixing it. Regards, Joe
Re: Recent Forum Issues - August 2021
Posted: 18 Aug 2021, 13:25
by SKAN
Thanks @joedf
Both: Search and Search in search results works fine for me.
Re: Recent Forum Issues - August 2021
Posted: 18 Aug 2021, 13:28
by iPhilip
joedf wrote: ↑18 Aug 2021, 12:40
Okay, the search index has been rebuilt.
@swagfag Could you give it a try again?
@iPhilip I have sent @tank a message.
@joedf, I started receiving notification emails again. Thank you for your help.
Re: Recent Forum Issues - August 2021
Posted: 18 Aug 2021, 14:14
by joedf
Glad to hear the emails are working too! tank updated the firewall settings.
Re: Recent Forum Issues - August 2021
Posted: 23 Aug 2021, 09:09
by joedf
Looks we had some connectivity issues this morning, did a reboot. Things should be fine now.
Re: Recent Forum Issues - August 2021
Posted: 23 Aug 2021, 14:09
by swagfag
i think advanced search crashes the forum
Re: Recent Forum Issues - August 2021
Posted: 23 Aug 2021, 17:41
by joedf
@swagfag Thanks for reporting. Could you share the options and inputs to reproduce this?
Re: Recent Forum Issues - August 2021
Posted: 24 Aug 2021, 05:08
by swagfag
- image.png (73.06 KiB) Viewed 15846 times
Re: Recent Forum Issues - August 2021
Posted: 24 Aug 2021, 08:07
by swagfag
cant report duplicates
Unable to write in the cache directory (./cache/production/twig/54).
Re: Recent Forum Issues - August 2021
Posted: 24 Aug 2021, 08:37
by gregster
@joedf, @tank :
Major problem - I can't do anything moderator-related. I am locked out of the moderator panel - it just goes blank, when clicked. (Same for administration panel.)
I can't approve posts or topics.
I can't open my messages either, I can't send messages - the page just goes blank.
I can't use the "i" - information button of posts - blank. Delete button --> blank.
When trying to report a post, I get the dialog, but then the same error like swagfag. But the report has gone through - i can see that this post is now reported, but not the report itself (View report --> blank).
'Contact us' button --> blank. And so on...
More people are reporting the same things.
A few hours ago, it still worked.
Re: Recent Forum Issues - August 2021
Posted: 24 Aug 2021, 09:30
by just me
My Inbox doesn't show any contents just now-
Re: Recent Forum Issues - August 2021
Posted: 24 Aug 2021, 09:42
by RussF
I get an HTTP error 500 when trying to go to the User Control Panel. I'm a relatively new user here and don't know if I have to be registered for a certain amount of time before being allowed access, or if it's part of the issues you all have been having.
Sorry to add to the list.
Re: Recent Forum Issues - August 2021
Posted: 24 Aug 2021, 09:46
by gregster
@RussF: I can see your post (like the rest of the staff, I suppose), but can't approve it at this moment.
Your problem (User Control Panel errors out) is most likely related to the general problems we are seeing...
Thanks for the feedback!
Re: Recent Forum Issues - August 2021
Posted: 24 Aug 2021, 10:20
by SKAN
gregster wrote: ↑24 Aug 2021, 09:46
@RussF: I can see your post (like the rest of the staff, I suppose), but can't approve it at this moment.
I was able to.