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Re: Slow forum

Posted: 26 Feb 2020, 14:04
by jballi_notloggedin
Adding my 2 cents. The main AutoHotkey web site appears to operating normally. Also, the old forum (https://autohotkey.com/board/) is up running without any significant slow down. It's just the main forum that experiencing the 30+ seconds slowdown.

Re: Slow forum

Posted: 27 Feb 2020, 07:58
by haichen
Commands, Tutorial and Download are also running normal.

Re: Slow forum

Posted: 27 Feb 2020, 09:19
by gregster
gregster wrote:
25 Feb 2020, 11:07
What I see in working through long lists of approval requests multiple times in recent days is that apparently new users (or with low post count) apparently don't realize that their post or request already got through. So they end up double- or triple-posting and/or requesting approval 5 to 15 times until they seem to be able to see one of their posts.

"Normal" users don't seem to be affected. Not sure, if this is of any use for trouble-shooting... might not be a reason for, but another consequence of the current problems.
The things that are going on with the "new users" (less than 20 posts) are really strange. Clearly, there is more to it than a throttling issue.

Re: Slow forum

Posted: 27 Feb 2020, 11:59
by joedf
Quick update: everything is running normally except for networking issues related to our database server.
This is not a throttling issue, I've tested the forums with it off and there was no difference. Our host has been experiencing issues with some of their data centers.

Re: Slow forum

Posted: 27 Feb 2020, 18:22
by PuzzledGreatly
Still too slow to use and this has been days now. Does anyone know when this will be sorted out?

Re: Slow forum

Posted: 27 Feb 2020, 18:51
by kczx3
Do we have a point logged with the host vendor? I can’t imagine any of their other customers are happ about this either

Re: Slow forum

Posted: 27 Feb 2020, 19:46
by slow
PuzzledGreatly wrote:
27 Feb 2020, 18:22
Still too slow to use and this has been days now. Does anyone know when this will be sorted out?
here as well , too slow

Re: Slow forum

Posted: 28 Feb 2020, 07:34
by slow_forum_nli
On other fora there are plugins/functions in place that instead of blocking IPs insert 20-30 sec delays for certain ip ranges to discourage trolls, spammers etc.

If there is something similar on this fora perhaps something is wrong with that IP list? e.g. everyone gets the delay vs a small range of IPs?

Re: Slow forum

Posted: 28 Feb 2020, 07:39
by gregster
slow_forum_nli wrote:
28 Feb 2020, 07:34
On other fora there are plugins/functions in place that instead of blocking IPs insert 20-30 sec delays for certain ip ranges to discourage trolls, spammers etc.

If there is something similar on this fora perhaps something is wrong with that IP list? e.g. everyone gets the delay vs a small range of IPs?
If I understand joedf correctly, this possibility has already been excluded.

Re: Slow forum

Posted: 28 Feb 2020, 12:02
by JoeWinograd
Just a quick note to give you one more data point...very slow here...Chicago area, IL, USA. Thanks to everyone for your efforts in trying to fix this. Regards, Joe

Re: Slow forum

Posted: 28 Feb 2020, 12:23
by haichen
Probably you know it, every first HTTP Get takes a little more than 20 sec.

Re: Slow forum

Posted: 28 Feb 2020, 16:47
by 09KR0058
Same issue here in Atlanta. Takes about 30 seconds to load each page and not having issues with any other sites. Brutal!!!

Re: Slow forum

Posted: 28 Feb 2020, 20:43
by burque505
Delay today (February 28, 2020, about 18:40 MST) is VERY consistent at ~=17 seconds. This holds true for whatever link I click on.

Re: Slow forum

Posted: 29 Feb 2020, 12:28
by gregster
Apparently, "new users" (less than 20 posts) are getting timeouts in mass - making them re-submit their contributions and approval requests again and again.

It might be a good idea to make dummy answers like "Hello, here is your topic! Please don't create more duplicates!", if you see someone continously posting the same thing (mostly the team - only they can see the requests - but generally all users who notice it). Clearly, there is a lot of confusion if posts got through - at least for these users with certain restrictions.

Working through these duplicates and approval requests is also hit-and-miss. Sometimes it works, sometimes not.

Re: Slow forum

Posted: 29 Feb 2020, 18:55
by PuzzledGreatly
March First now, still very slow.

Re: Slow forum

Posted: 29 Feb 2020, 23:19
by joedf
I FIXED IT!!!!!!!!!!!!!!!!! :DDDD
:dance:

Re: Slow forum

Posted: 29 Feb 2020, 23:50
by TAC109
Yay!!

(Now remember what you did!!!)

Re: Slow forum

Posted: 29 Feb 2020, 23:53
by flyingDman
joedf wrote:
29 Feb 2020, 23:19
I FIXED IT!!!!!!!!!!!!!!!!! :DDDD
:dance:
Great!!!! Thank you!

Re: Slow forum

Posted: 01 Mar 2020, 00:28
by kyuuuri
Thank you so much!

Re: Slow forum

Posted: 01 Mar 2020, 01:08
by hunter99
Great work, I knew you could do it.
We all thank you!
hunter99