Navigating drop down menus

[dmoney7612]

I am attempting to create a simple script for work that fills out SalesForce cases. As seen in the attachment, I'm able to get the text boxes filled out, but cannot seem to work a command that completes the "category" and "status" drop down menus. I've tried {Down} arrow and {Enter} commands, but was not having any luck with those. Does anyone have a solution for this? I appreciate any insights. Thanks folks!

[Stavencross]

I am attempting to create a simple script for work that fills out SalesForce cases. As seen in the attachment, I'm able to get the text boxes filled out, but cannot seem to work a command that completes the "category" and "status" drop down menus. I've tried {Down} arrow and {Enter} commands, but was not having any luck with those. Does anyone have a solution for this? I appreciate any insights. Thanks folks!

I had to deal with this as well. Unfortuantly, without injecting javascript this is a pain. What I did is utilize the sales view in salesforce and pass my info in via URL parameters.

Here is a URL my script uses:

Code: Select all

<yoursalesforcedomain>/500/e?&RecordType=0120L000000NRX0&CF00N0L000006gk5O=%cleanAccountName%&CF00N0L000006gk5O_lkid=%accountId%&cas4=%cleanParentName%&cas4_lkid=%parentId%&ent=Case&00N0L000006BMrT=DDC-Websites&cas5=New+change&cas6=New+Change+`%28New+Service`%2Ftask`%29&nooverride=`%2F1`%2F&00N0L000006BMrO=%cleancategory%&cas11=%origin%&cas14=%cleanSubject%&cas15=%body%

You'll need to inspect the page and collect the correct field names though, as well as collect the record type, and know all the required information