Comcast Business ISP Blocking AHK Website

[WarlordAkamu67]

Hello everyone! Around November 20th(?) (I dont have an exact date recorded ) I have been unable to access any branch of the AHK website from my workplace. I looked into it and believe that Comcast is blocking the site for its business users. I all ready reported it as an incorrect flag to Comcast.

I can connect with a VPN. I did not pay for a service, just got a free chrome extension. I have only used to to connect here and remove it for everything else.

Has anyone else had this problem? Any suggestions for connectivity without compromising data?

Edit: removed non-relevant information.

[Datapoint]

It could also be your company IT policy or software that is blocking it. If you haven't already, might be worth looking into.

[WarlordAkamu67]

I work at a small print shop. The first thing I did was inquire with my Sup, whom I play WoW and such with from time to time, since "he is the IT" - he is the lead artist. He says there is nothing of the sort (blacklist/whitelist).

I had all ready gone to report the website as falsely flagged last month. I have seen older posts and more recent posts on comcasts website about this type of issue, and even receive the same screen (screenshot) as one of the posts when trying to connect via Edge. Chrome provides a different error.

comcast2.PNG (65.33 KiB) Viewed 631 times

comcast.PNG (80.65 KiB) Viewed 631 times

Spoiler contains some background information on myself and how I got here, not relevant to the issue.

Spoiler

There are only a handful of us in the office, I am 1 of 2 Production Artists. The company has grown in time; however, there are (less than) >100 employees here. I've been with the company for 8 years: Caught/Packed for 2yrs, Pulled off Auto Presses for 2yrs, Operated a manual press for 2yrs, now I am in the office doing artwork in Adobe Illustrator (since Dec 2021). My journey with AHK started with a desire to run JavaScript, but I didn't (now do) know how to do it with the program I used at the time. I did v1 for only a few months and moved onto v2 when it was officially release with v1 considered depreciated. I think shorty around the time I tried doing this with AHK. Like many others, I've wrote thousands of lines of code (for both versions and in other languages) and received assistance from others. Thank you again to the community.

I stopped using MEP since it requires a licensed version for each computer- this required the program be bought for and installed on each machine. AHK allows me to compile stuff (Easy!) and the community has been amazing. Although the extent at which my co-works utilize what I put together for us is extremely small... I use it a lot and would like to be able to easily update it from work. I have used the forums to learn a bunch, and enjoy being able to assist others in figuring stuff out... making it click. I am 28, started learning basic coding (with User Interfaces) around 12. I hold an AAS, a few Certs for Machining, and some for Hardware/Software (IT/Programming). I would love to do small business automation... I enjoy helping making the lives of those around me easier and more efficient. It is still like voodoo to some people, though...

I dislike the implications this may have for the future of AHK- if Comcast is blocking it. I would love to see this tool (AHK) thrive (its 100% helped me). ANYTHING in this world can be used maliciously!

[Datapoint]

Searching for the error code comes up with some possible fixes. For example, https://computerverge.com/err_quic_protocol_error-explained-and-fixed/

[WarlordAkamu67]

I've used google- and even other search engines to try and find a (solution to the) problem on my end. I am trying to avoid signing into everything once again xD, but I will try and flush/clear what I can to attempt to resolve this issue.

As I mentioned, this problem has persisted for about a month now- I would add: even through all the "easy fixes" found on the internet.

I forgot to mention I tried on multiple machines on this same network, on multiple occasions thought this last month. So I believe it to be network level or above.

I have no issue connecting with a VPN from my work machine, and I have no problem connecting like normal from home (I have Verizon at home).

I will most defiantly sift through some more solutions and reattempt what I have before. If I am able to fix it (and tell what I did to fix it), or it starts working again I will update.

Is anyone reading this connected with Comcast? Or with Comcast Business Class specifically? As far as I am aware "normal" Comcast customers may not be blocked, but I do not know for certain at this time. (again, I have Verizon at home) Basically, is this a repeatable error (from other Comcast/Comcast Business users)? A bit hard to tell, preferably Id just like to be told "I am connected via Comcast Business so it has to be you" or if anyone else is getting this issue. Until then I will proceed as if its something with the network I am on (multiple machines on the same network, on multiple occasions = unable to connect).

Edit: added "solution to the"

[Datapoint]

You mentioned Edge and Chrome; does it work in Firefox?
The suggestion to Disable the QUIC Flag in the Browser’s Settings would be the first thing I would try, if you haven't already.

[coffee]

I've used google- and even other search engines to try and find a (solution to the) problem on my end. I am trying to avoid signing into everything once again xD, but I will try and flush/clear what I can to attempt to resolve this issue.

As I mentioned, this problem has persisted for about a month now- I would add: even through all the "easy fixes" found on the internet.

I forgot to mention I tried on multiple machines on this same network, on multiple occasions thought this last month. So I believe it to be network level or above.

I have no issue connecting with a VPN from my work machine, and I have no problem connecting like normal from home (I have Verizon at home).

I will most defiantly sift through some more solutions and reattempt what I have before. If I am able to fix it (and tell what I did to fix it), or it starts working again I will update.

Is anyone reading this connected with Comcast? Or with Comcast Business Class specifically? As far as I am aware "normal" Comcast customers may not be blocked, but I do not know for certain at this time. (again, I have Verizon at home) Basically, is this a repeatable error (from other Comcast/Comcast Business users)? A bit hard to tell, preferably Id just like to be told "I am connected via Comcast Business so it has to be you" or if anyone else is getting this issue. Until then I will proceed as if its something with the network I am on (multiple machines on the same network, on multiple occasions = unable to connect).

Edit: added "solution to the"

Tell your IT guy to go into the comcast business account, go into left menu, then Business Internet > Security Edge, check to see if anything is enabled, since this is enabled by default, then disable web filters on the top right, protection level and whatever else from comcast's middle man sniffer. That lock logo on the first image looks 99% the same as their default logo and that quic protocol error could be caused by this, since this is literally a man in the middle sniffing and plowing through your web requests, possibly fucking up the DNS requests too.

Or also:
https://securityedge.comcast.com/#help/turning-web-filters-on-and-off, since I'm seeing on my end there is a portion that can't be turned off.