German AV Company, CLEAN MX

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SOTE
Posts: 1056
Joined: 15 Jun 2015, 06:21

German AV Company, CLEAN MX

Post by SOTE » 28 May 2020, 10:23

It seems that this company is particularly problematic and persistently shows false-positives for AutoHotkey install and interpreter files.
Can any German AHK coders contact or email them to see what their issue is or correct them?
Their info: http://www.clean-mx.de/?7_kontakt.php

Es scheint, dass dieses Unternehmen besonders problematisch ist und ständig falsche Informationen über AutoHotkey-Installations- und Interpreterdateien anzeigt. Können deutsche AHK-Programmierer Kontakt mit ihnen aufnehmen oder ihnen eine E-Mail senden, um zu erfahren, was ihr Problem ist, oder um sie zu beheben?
Ihre Kontaktinformationen: http://www.clean-mx.de/?7_kontakt.php

Thanks in advance. Please excuse any errors in the Google translation :oops:

gregster
Posts: 4917
Joined: 30 Sep 2013, 06:48

Re: German AV Company, CLEAN MX

Post by gregster » 29 May 2020, 01:28

Never heard of these guys, but sure, I can contact them in german and see what they say.
They seem to focus on anti-spam services for companies (which seems to include scanning for viruses, though) and are not included in VirusTotal, if I see correctly.
Ah ok, if you use our URL download link for the installer (and not upload the exe instead), they currently show up as one of two (false-)positives... ok, that's something I can work with.
Edit: They report our zip-version as clean, though. 0/80 for it on VirusTotal, currently :thumbup:

But I'll wait until next week, after Pentecost.

PS: The Google translation from above is really not bad (although not perfect).

gregster
Posts: 4917
Joined: 30 Sep 2013, 06:48

Re: German AV Company, CLEAN MX

Post by gregster » 29 May 2020, 02:46

@SOTE: For clarification: Did you already have interactions with these company?
How was the process? How did it turn out?

SOTE
Posts: 1056
Joined: 15 Jun 2015, 06:21

Re: German AV Company, CLEAN MX

Post by SOTE » 29 May 2020, 13:30

gregster wrote:
29 May 2020, 02:46
@SOTE: For clarification: Did you already have interactions with these company?
How was the process? How did it turn out?
They (and Antiy-AVL) are false-positive reporting the AutoHotkey installer link (https://www.autohotkey.com/download/ahk-install.exe) and are the only ones doing such for AutoHotkey's zip (https://www.autohotkey.com/download/1.1/AutoHotkey_1.1.32.00.zip). I've tried contacting them for clarification, but got no response. I was wondering if native German speakers (or others) might have more luck.

gregster
Posts: 4917
Joined: 30 Sep 2013, 06:48

Re: German AV Company, CLEAN MX

Post by gregster » 29 May 2020, 13:40

Alright, I'll see what I can do.

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