Recent Forum Issues - August 2021

Discuss issues and requests related with the forum software
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jNizM
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Re: Recent Forum Issues - August 2021

Post by jNizM » 06 Oct 2021, 08:14

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You need to wait till the SSL certificate cache is cleared
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joedf
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Re: Recent Forum Issues - August 2021

Post by joedf » 06 Oct 2021, 09:16

Yup, and I have feeling it will stay laggy because of requests with outdated certs will cause timeouts. So imo it's likely we'll experience slowdowns on and off until everyone has updated certs...
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RussF
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Re: Recent Forum Issues - August 2021

Post by RussF » 06 Oct 2021, 11:26

Does this mean it will be laggy for everyone regardless of their own certificate's validity? My ahk cert shows valid until 12/31/21, but I still timeout 3 out of 4 attempts to read, post, etc.

Russ

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Re: Recent Forum Issues - August 2021

Post by joedf » 06 Oct 2021, 11:56

I unsure about this, just a theory of mine. I think tank has a better idea of whats going on. :mrgreen:
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tank
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Re: Recent Forum Issues - August 2021

Post by tank » 06 Oct 2021, 13:26

firefox executes TLS handshakes independent of host OS. no othee browserdoes this
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tank
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Re: Recent Forum Issues - August 2021

Post by tank » 06 Oct 2021, 13:51

yes there have been some other issues over the past couple of all unrelated there was network issues in our posting provider resolved and there were a lot of configuration and server updates
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whynotregister
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Re: Recent Forum Issues - August 2021

Post by whynotregister » 06 Oct 2021, 23:50

Is it correct that the recent ddos ​​has slowed the loading of the site?

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tank
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Re: Recent Forum Issues - August 2021

Post by tank » 07 Oct 2021, 00:47

no we have been struck with issues with certificat authorities like many other major sites
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kczx3
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Re: Recent Forum Issues - August 2021

Post by kczx3 » 07 Oct 2021, 10:12

I don't claim to be a certificate expert but why is a simple expired cert causing timeouts exactly? Usually that wouldn't impact response times. Instead the users browser would just alert the user that the site is claiming to be secure, but isn't. What is it about this scenario that is causing timeouts?

safetycar
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Re: Recent Forum Issues - August 2021

Post by safetycar » 07 Oct 2021, 11:47

I think the best summary is in this comment:
tank wrote:
03 Oct 2021, 13:45
what i do know is when a request is made the connect occurs and the cert handshake seems problematic. keeping the http connection open. this leads to have to many active connections open and then more delays and eventually the equiv of a ddos.
(notice that it doesn't say an actual attack, just the equivalent result)

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tank
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Re: Recent Forum Issues - August 2021

Post by tank » 07 Oct 2021, 12:17

kczx3 wrote:
07 Oct 2021, 10:12
I don't claim to be a certificate expert but why is a simple expired cert causing timeouts exactly? Usually that wouldn't impact response times. Instead the users browser would just alert the user that the site is claiming to be secure, but isn't. What is it about this scenario that is causing timeouts?
it isnt expired. the handshake with the cert authority lags n times out. causing communication with our actual server to never occur
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MrDodel
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Re: Recent Forum Issues - August 2021

Post by MrDodel » 07 Oct 2021, 12:31

I seem on only have issues around 3pm onwards UK time, in the morning, it's fine.
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Re: Recent Forum Issues - August 2021

Post by TheArkive » 07 Oct 2021, 15:27

joedf wrote:
06 Oct 2021, 09:16
Yup, and I have feeling it will stay laggy because of requests with outdated certs will cause timeouts. So imo it's likely we'll experience slowdowns on and off until everyone has updated certs...
Is there a way to force getting the new certificates? Or maybe clear the SSL cache like @jnizm suggested

EDIT: I'm using Firefox mostly

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joedf
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Re: Recent Forum Issues - August 2021

Post by joedf » 07 Oct 2021, 20:06

I'm not sure this is possible, I think we have to wait it out or everyone has to do it manually.... :think:
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sirksel
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Re: Recent Forum Issues - August 2021

Post by sirksel » 07 Oct 2021, 20:20

Seems like everything is working super snappy again. Was there a configuration change or did it turn out to be one of the cloud hosting platforms' broader outages?

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kczx3
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Re: Recent Forum Issues - August 2021

Post by kczx3 » 07 Oct 2021, 20:27

Yeah no kidding. Seems very quick to me now… although that may just be due to the lengthy time spent moving at a snail’s pace ha

sirksel
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Re: Recent Forum Issues - August 2021

Post by sirksel » 08 Oct 2021, 08:34

And as of this morning, it's now back to slow-mo again. Not the slowest it's ever been, however. Every forum link for me is taking on average 6 seconds to resolve, and about 40% of them end up timing out.

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kczx3
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Re: Recent Forum Issues - August 2021

Post by kczx3 » 08 Oct 2021, 08:45

6 seconds is quicker than what I'm seeing.

RussF
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Re: Recent Forum Issues - August 2021

Post by RussF » 08 Oct 2021, 08:49

I have found, over the past few days, that from 06:00, when I get to work, to about 08:00 eastern time, it is completely responsive. After that, it's hit-or-miss. I've had some refreshes take 30-60 seconds while others are instantaneous. Restarting browser or rebooting make no difference. Thought I'd mention this in case it helps in troubleshooting.

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gregster
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Re: Recent Forum Issues - August 2021

Post by gregster » 08 Oct 2021, 09:06

I think it's mainly responsive in the hours when there is typically the least traffic on our forums (late evening US eastcoast = middle european night and early morning)

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